Despite the phenomenal growth of e-commerce, brick-and-mortar stores remain the preferred channel of purchase for consumers. However, with COVID-19 forcing millions of customers online in 2020, brick-and-mortar stores have been hit hard by lost revenue due to reduced in-store traffic.
During COVID, the shift from in-store to online shopping has brought new expectations and preferences to the way consumers shop. Customers now expect a seamless blend of online and brick-and-mortar shopping channels, with corresponding convenience.
Smart lockers are secure storage and distribution systems with integrated computer and sensor networks that allow them to automatically select packages, notifications and deliveries.
Offers contactless checkout
Customers do not need to wait for staff to help them, and customers can approach and use the smart locker without assistance. Additionally, using smart lockers reduces touchpoints.
Our smart locker software provides full chain of custody and security features to ensure cargo is never lost or stolen.
Improve customer satisfaction
Customers appreciate the addition of smart lockers because now they don't need to wait in long lines or interact with staff to receive their products.
Save time and labor time
Smart lockers allow employees to focus more on higher-priority tasks because customers can retrieve their orders themselves.
As a world-renowned smart device manufacturer, SNBC has been committed to the research and innovation of smart devices, such as smart lockers and smart vending machines. We hope to provide consumers around the world with more convenient and safer smart devices. More information please contact us freely.