With the rise of smart technology and changing consumer demands, you can forget about old and rusted vending machines that take your money and stop working. Now, they not only offer a diverse selection of food and beverages, but they can also serve you with one click from your smartphone. Next, we will introduce the future trend of intelligent vending machines.
1. Cashless payment
Let's not forget that more and more people are using their smartphones to pay for goods and services. Let's just focus on the fact that no business can operate in today's market without the ability to process cashless payments. It is a business backbone, a must-have and a company driver. The world is going cashless fast, and the vending machine industry needs to keep up.
2. Payment security
The option of cashless payments is the cause and root cause of the second trend in the vending machine business - improving payment security. While swiping fits the mantra of speed and convenience everyone wants, it's not always the safest option. Due to scams and data breaches, the vending industry is working hand in hand with financial institutions to ensure the highest security measures.
Technology is playing a leading role in growing demand for vending machines, micro-markets and refreshment stations.
3. Automated Stores
As the industry evolves, so do industry trends, offering a wider variety of items such as food, soft drinks, hot drinks and other options traditionally found in supermarkets.
The level of automation can increase significantly and bring the entire industry closer to the digital standards that consumers expect. You really don't need research to verify the fact that people are used to levels of automation in every aspect of their lives. Human involvement has been greatly reduced, which is also expected from the vending machine industry.
Now, we can put technology aside and go back to the heart of the vending machine industry - in-flight merchandise. When you think of a vending machine, you probably think of an old box full of chips, a drink, or some snacks. This is not the case now.
Retailers are starting to focus on a wider range of food options, and even gadgets, to meet changing consumer demands. New-age vending machines offer a variety of alternatives, such as vegan and gluten-free healthy options. There are also options for consumers looking for an energy boost or fast food.
5. Environmental Solutions
Vending machine companies are introducing reverse vending machines that recycle packaging after products are consumed. This capability is one of the most important innovations and steps in aligning business with the health and well-being of the planet. We should protect the environment, and any modern business worth its salt should keep that in mind.
The humble vending machine has been overlooked and dismissed as an industry for the longest time. The truth is that the more information you acquire about the industry, the more you realize its potential and the new business opportunities it presents.